Wfm Jobs in Delhi

Consulting experience and perform As-is analysis and provide To-be recommendations based on customer’s functional requirements, Service Levels.

Skills : Pre-Sales , FTE estimates , Bid plan , Quality Audit , Solution Consultant

TOP BPO - GGN
WFM Senior Analyst- Automation/ VBA CODING

Min 3+yrs exp into WFM in an International BPO
Must have hands on working exp - VBA Coding/ SQL Programming/ MS Access
Only Graduate

CTC Upto - 12LPA
24*7SHIFTS

CALL LIPIKA- 8766285530

Skills : VBA Coding , Workforce Management , WFM Automation , Wfm , International Bpo , Automation , Advanced Excel , Sql Programming , Sql

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are

Skills : source to pay , Startup , Transformation , self-starter , Leadership , Responsible , tactical , Six Sigma , Client Engagement , commercials , Market Intelligence , Category Management , Driving , Demand Management , global strategy , Strategic Sourcing , Transitions , ownership , erp systems , Oral Communication , ability to communicate , Stakeholder Management , analytical , Proactive , Persuasive , belief , veteran , gender identity , diversity and inclusion , Customer Focus , Twitter , facebook , Job Posting , agile , sla , ariba , sap , oracle , Research , Rfp

**About the Role** The **Workforce Management Forecast Specialist** will work with the Regional Workforce Management team to focus on operational excellence across our BPO and internal Center of Excellence network. This is an opportunity to help bui

Skills : WFM Forecasting Specialist

**About the Role** The **Forecast Specialist (WFM) **will work with the Regional Workforce Management team to focus on operational excellence across our BPO and internal Center of Excellence network. This is an opportunity to help build the WFM proc

Skills : Forecasting Specialist (WFM)

Audit and Process Improvement Identify areas of process improvements & standardization & implement the requisite changes Perform Audits - Process wise Time Motion Studies & validate all performance exceptions Process wise documentation of SOPs for al

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES Contact Center Process Transformation (8-12 Years

Job Description
The role is responsible to work on reporting and WFM needs for the call center and Financial services teams.
Job responsibilities:

* Research participant records, determine Benefits eligibility

* Work as a liaison for Financial

Skills : H&W Benefits Administrator , US Benefit Administration , Power Bi , Tableau , Google analytics , Macro

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 25 - 50% Strong WFM domain knowledge, should be able to creates /overviewcapacity plans, staffing/FT

Should have hands on experience/ knowledge on capacity planning, forecasting, staffing, scheduling, analytics. experience in Workforce Management – Financial & Healthcare domains for Voice, chat & email.

Skills : Wfm , WFM Analyst , Planning , Monitoring , Rostering , Scheduling And Monitoring , Scheduling MIS SLA Monitoring

Audit and Process Improvement Identify areas of process improvements & standardization & implement the requisite changes Perform Audits - Process wise Time Motion Studies & validate all performance exceptions Process wise documentation of SOPs for al

Hiring WFM Analyst in Gurgaon location
APPLY ASAP!! IMMEDIATE JOINERS

SKILLS -
Min 1+yr exp into WFM as RTA/ Scheduler in a BPO
Must have worked on WFM Telephony tools
Grads/ UG can apply
CTC- 5.5LPA
24/7SHIFTS
CALL- 8766285530/ 8467054123

Skills : Workforce Management , Scheduling , RTA , Wfm , International Bpo

Main Skills: Genesys, contact center, development and implementation in all modules, Genesys cloud ,Genesys voice .

Skills : Genesys WFM , SIP Server , Genesys

Desg- WFM Deputy Manager
Comp- TOP BPO
Loc- Gurgaon
Req 4+yrs exp into WFM as a Assistant Manager in a TOP BPO
Should have worked on Scheduling/ Capacity Planning/ Real Time floor Activities
CTC- 9.5LPA
24/7 SHIFTS
CALL- 8766285530/ 8467054123

Skills : Workforce Management , Wfm

Expected Key Results Activities * End to End process owner of NCH, Airtel works. * Ensuring the right inputs are captured in complaint handling , classified & sent for resolution * Code level audits, source level audits. * Regular discuss

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and

Job Description You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers financial confidence to mov

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0% Are you curious, motivated, and forward-thinking At FIS you\u2019ll have the opportun

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calling all you rule-breakers and risk-takers who see the world diffe

Skills : Manager-Training , Operations

Sr Manager WFM
Roles & Responsibilities -

* Lead and Manage all the sites (Except PH)

* Engage in Proof-of-Concept for the WFM Services vertical

* Track and Manage the PnL for his portfolio of WFM Engagements

* Support/drive transitioning

Skills : workflow management , Capacity Planning , Activity Management , Testing