The Quality Manager will understand the business metrics, build a story which summarizes holistic quality performance, identify solutions, and implement the necessary actions which lead to improved performance and customer experience.
We are looking for a Quality Engineer to monitor and improve the quality of our operational processes and outputs. The Quality Engineer's responsibilities include designing quality standards, inspecting materials, equipment, processes, and products,
Responsible for the compliance of all services provide to BIAL. Assure on-going compliance with latest local laws, aviation laws, airport bylaws, operations manuals and Standard Operation Procedures compliance via internal audit and 3rd party audits
Assist the Quality Compliance Manager to implement and coordinate all Quality Compliance activities in all business units. Assure on-going compliance with latest local laws, aviation laws, airport bylaws, operations manuals and SOPs.
Facilitates programs based on product and customer service training by utilizingthe available content, presentations and visual aid to equip the trainees withrelevant skills needed to perform the jobeffectively and efficiently
New hire and refresher training .Work closely with the internal call quality and operations team .Calibration with clients and internal quality teams .Reports as per standards define by ISO .U.S Mortgage Underwriting is a MUST .U.S shifts only