• To manage transaction quality profile for a customer service / sales process for our domestic client • To conduct audits as per defined guideline and sampling for transaction monitoring • To ensure 100% closure of feedbacks • To create and publish regular audit reports with management and clients (daily, weekly, monthly) • To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) • Should have excellent communication skills (written and spoken) • Preferred to have six sigma knowledge and understanding of basic QC tools • Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis
Looking for an Investment banking professional for an leading investment banking firm. Manage end to end role i.e Origination, execution and closures for deals in Consumer durable and Technology sector
In the Inside Sales team you will provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule 'first meetings' for sales/pre-sales, conduct customer surveys, identify participant
Installing and configuring system software. Designing and coding new applications to run on the mainframe. Introduction and management of new workloads on the system, such as batch jobs and online transaction processing.
Banking and Finance is a field that with the study of financial services that include lending money, collection of deposits, issue of currencies and debit cards, and transaction processing, the study of investments.
Posted: 29 days ago
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