A Passenger Service Agent is a representative of the airline. They are all airport staff members who welcome passengers at check-in desks and boarding gates. Before the flight, the Agent verify the tickets,
Ticket agents work at an airport ticket counter using computers to provide customer service to incoming passengers. ... Other duties may include, dispatching flights from the gate, and notifying flight attendants.
An Airline Ticketing Agent is an individual who is responsible for booking flight tickets and handle reservations for customers. Airline Ticketing Agents directly interact with customers, answer customer questions about flight timings, seat.
Ground Staff,They are engaged in various roles at the airport. Ground Staff ensures the safety and comfort of passengers, including checking in baggage,providing information, assisting disabled passengers confirming reservations, and selling tickets.
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Airline ticket agents sell tickets at airports or downtown ticket offices. They also assign seats for passengers and rebook passengers who miss their flights. They often answer questions about airline schedules, fares, hotels, and taxis