* This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.
What is in it for you:
* Dynamic market place to develop you
Requestor name : Chitra Rajesh
. Minimum 4 to 5 years of experience in handling calls / emails in in an international help desk is must
. Good understanding and hands-on experience of Incident Management process
You are the beginning of an exceptional guest experience. As a Reservations Manager you will make our guests feel welcome and reflect the exceptional experience when they arrive.
Process reservations by mail, telephone, or central reservati
* Monitor, troubleshoot and maintain a) Access devices (Desktop, laptop and mobile technologies): b) Voice and Telecom technologies (PBX, video conference, and telephones)c) network (LAN, WAN, Wireless, VOIP, RF) and network equipment
In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity-not just answers
Job Description :
* Job Responsibilities :
Responsible for ensuring minimum trouble tickets and timely resolutions
such that the number of escalations are under control
* Skills & Competencies :
1. Ticket resolution
Posted: 6 days ago
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