Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.
As an admission counsellor, your day to day responsibilities include handling inquiries and direct visitors independently, following up with interested candidates, sharing course details, counselling the candidates and motivating candidates to join.
• Answer customer calls professionally, handling queries and resolving complaints effectively • Actively sell company's product and services to the customers who call • Provide customers with the product and service inform