Exciting Opportunity for Experienced Technical Support Executive In A Leading MNC
Designation: Technical Support
* Have to solve Candidate Technical Quires through incoming calls.
* Educating the customer about the technical issue
Associate Technical Support-International Voice Location: Gurgaon/ Pune Qual- Gards/ UG/ Drops outs can apply Skills- 1 yr tech support exp in International Voice Process Shifts- 24/7 CTC- 5LPA + Incentives CALL LIPIKA 8766285530/ 8467054123
1. Person is required to provide 24X7 support on Service Desk responsibilities 2. Resource is required to have good communication skills – both verbal and written 3. Any Graduates and undergraduates 4. Fresher can also apply
Roles and Responsibilities : Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated
• Candidate should possess excellent oral and written communication skills• Candidate with good customer service skills would be preferred• Candidate should have 0-5 year of experience in Customer Support Voice Process.