Excellent verbal and written communication skills. 24*7 operations and most of the times shift will be in est hours. Technical bent of mind to isolate a problem quickly. Basic troubleshooting of desktop/laptop and gadgets.
4-5 yrs in Tech Support, Integration of Embedded Systems with Linux /RTOS, Proficiency in C/C++ programming in Embedded applications. Linux System administration for Servers and NAS/SAN is essential, configuring &troubleshoot Network switches, BSP,
The Support Analyst is responsible for providing support to server infrastructure, LAN WAN networks and VMWare by answering questions or resolving problems in person, via telephone or from a remote location.