Technical support opening in MNC ITES/BPO for one of the leading Laptop/Desktop Brand.
Location: Chandigarh, DLF IT Park
Roles & Responsibilities: Providing inbound voice support to customers for Laptop/Desktop,Hardware,Printers,scanners issues etc
A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar. Demonstrable experience as an Application Support Engineer in a related field.
The person should be responsible for co-ordination between DevOps Core team, Support team and Product Development team. He / She should track DevOps task, do follow-up and provide basic support on technical front.
You will be responsible for managing the support of software Applications that has been implemented at the client location. Management of cross-functional teams at client sites, coordinates events and tasks between customers and internal department.
Designation: Process Executive
Experience : Fresher/Experience
E-Commerce Blended ProcessShift : Rotational Shift/ Flexible to work in Night shifts
Education : Under Graduate/ Graduate/ Post Graduate
* Good Communication skills
* Take calls Ove
• Candidate should possess excellent oral and written communication skills• Candidate with good customer service skills would be preferred• Candidate should have 0-5 year of experience in Customer Support Voice Process.•