Minimum of 3 years of experience working in the ServiceNow platform as a systems administrator and/or developer, including the administration, configuration, development and customization of core applications in an enterprise environment
Looking for Senior ServiceNow developer. 4 - 8 years of experience in ServiceNow managing Incident Management, Service Request Management, Problem Management, Change Management, Knowledge Management, Configuration Management and other ITIL process.
The ServiceNow Business Analyst will be responsible for working directly with stakeholders in capturing business process requirements. They will focus on the best way to leverage the ServiceNow (ITSM,HR,CSM)modules to fulfill the stakeholder’s needs
Detailed JD :- Architect ServiceNow solutions and design web-based solutions. Improve performance and configuration by utilizing ServiceNow best practices. Collaborate effectively with other ServiceNow administrators to develop global solutions. Perf
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• Lead the development team members and provide technical mentorship. • Configuration/Customization of the Service Now system, including creating workflows. • Thorough understanding of ITIL/ITSM processes.
Should have knowledge and Understanding in the ITIL Process Areas, Especially Incident, Problem, Change, Knowledge, Request Fulfillment and Configuration Management, Infrastructure criticality, Priorities etc