A Service Delivery Manager may work in a variety of industries and can perform both technical and administrative tasks, such as solving technical problems, managing team performance, and controlling service quality.
Plan, organise, control and evaluate the operations of commercial, transportation and recreational facilities Review utilities consumption and strive to minimise costs Plan, organise, direct, control and evaluate construction projects to modify
Align team members with customer needs, specifications, allocate targets, techniques and drive tool usage to support task performanceTo monitor workflow and delegate work accordingly in order to meet the compliance requirements of the Stakeholder
The Engagement Centre Manager manages the overall responsibilities of the Customer Engagement Department and work closely with senior management for developing and implementing business goals and KPI for the department and projects.
This position is responsible for providing onsite service and support to customers, along with sales jobs. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion.
Monster.com is looking for a Manager, Client Relations who is passionate about serving clients and coaching people. This person will be responsible for optimizing and enhancing the touch points along the clients post-acquisition journey
Work Experience - • 15-18 years of experience as Digital Process Consultant Preferably in Telecom Domain Certifications - • BE / B. Tech and MBA • Six Sigma / Lean Certification • TM Forum Frameworks Level 2 or more certified
Should have insight in different websites and web applications requirements Should have insights in IT based industry Must possess fabulous communication skills and build robust working relationships Should work with productive group members.
Should have experience in Delivery Management, client interaction and team handling is expected to build and sustain process for excellence in training delivery and operations ensuring safe transport handling.