CT:PAVITHRA CT:7550237645.We are urgently requirement wanted for fresher/experience. Production/quality/maintenance .Researching, interpreting and applying information, developing solutions. Mechanical engineer to be technically minded.
We are looking for a Quality Engineer to monitor and improve the quality of our operational processes and outputs. The Quality Engineer's responsibilities include designing quality standards, inspecting materials, equipment, processes, and products,
• To manage transaction quality profile for a customer service / sales process for our domestic client • To conduct audits as per defined guideline and sampling for transaction monitoring • To ensure 100% closure of feedbacks • To create and publish regular audit reports with management and clients (daily, weekly, monthly) • To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) • Should have excellent communication skills (written and spoken) • Preferred to have six sigma knowledge and understanding of basic QC tools • Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis
Involved in Functional and Non-Functional Testing of REST APIs testing using Postman and Swagger. Ability to comprehend requirements and derive testing approach. Experience in exploratory testing and sprint/iterative lifecycle.
The Project Manager (PM) will fuel the growth of the company by working with four key stakeholders: internal engineering teams, Engagement Managers, client managers and Soroco’s senior leadership to deliver proprietary systems