We are an IT managed services company based in Mumbai. We are currently looking for Quality Analyst (Tester) with atleast 2 years of relevant experience. Candidates who can join immediately will be preferred.
• To manage transaction quality profile for a customer service / sales process for our domestic client • To conduct audits as per defined guideline and sampling for transaction monitoring • To ensure 100% closure of feedbacks • To create and publish regular audit reports with management and clients (daily, weekly, monthly) • To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) • Should have excellent communication skills (written and spoken) • Preferred to have six sigma knowledge and understanding of basic QC tools • Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis
Urgently required QA/QC Engineer for manufacturing plant in pune. Evaluating personal qualification and procedure accordance with project. preparing inspection reports, analyzing root causes and evaluating possible & issuing non-confirmations reports
Supervisors are responsible for the day-to-day performance of a small group, either a team, a department, or a shift. Candidate must be from mining background. Site Stay. Food and Logging form company side. Location Raighar near Navi Mumba