• To manage transaction quality profile for a customer service / sales process for our domestic client • To conduct audits as per defined guideline and sampling for transaction monitoring • To ensure 100% closure of feedbacks • To create and publish regular audit reports with management and clients (daily, weekly, monthly) • To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) • Should have excellent communication skills (written and spoken) • Preferred to have six sigma knowledge and understanding of basic QC tools • Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis
Involved in Functional and Non-Functional Testing of REST APIs testing using Postman and Swagger. Ability to comprehend requirements and derive testing approach. Experience in exploratory testing and sprint/iterative lifecycle.
We are looking for a Quality Engineer to monitor and improve the quality of our operational processes and outputs. The Quality Engineer's responsibilities include designing quality standards, inspecting materials, equipment, processes, and products,
CT.KAVITHA.7397309985.we are urgently requirement wanted for fresher/experience. Researching, interpreting and applying information. developing solutions, Mechanical engineer to be technically minded. free food and accommodation also provided.
Architect is an individual contributor and subject matter expert who leads in the design and participates in the implementation of quality engineering, release automation, Continuous Integration & Deployment / Test solutions
Break-down requirements and design / develop test cases meeting optimum coverage standards. This also includes test case discovery through situation reverse engineering beyond the realm of documented specifications.