Ticket Agents work on airport counters or other designated sales points that airlines might have. In general terms, Ticket Agents greet and help customers and passengers with their flight reservations.
Work Experience - • 15-18 years of experience as Digital Process Consultant Preferably in Telecom Domain Certifications - • BE / B. Tech and MBA • Six Sigma / Lean Certification • TM Forum Frameworks Level 2 or more certified
• Track individual and team metrics: productivity, revenue • Delegate tasks to individual sales representatives • Monitor and provide strategy for performance improvement withloggedcalls, performance metrics,and revenuemetric