experience in online methodology, responsible for successful project execution, collaborate with members of several operational teams, ensure project objectives are understood by the team and are successfully delivered.
TOP BPO- Assistant Manager Training- International Voice Location: Gurgaon CTC: 7.5LPA || 24*7SHIFTS || Skills: Min 2+yrs exp into Training as an Assistant Manager/ Team Leader Training Must be from International Voice domain Only Grads
Assistant Manager Quality- Social Media Process Loc: GGN CTC Upto: 7LPA 24/7 Shifts Process: International Req 2+yrs exp as a TL/ AM quality on papers in a BPO in International Process Well-versed with 7QC Tools, Callibration, Auditing
Should have hands on experience/ knowledge on capacity planning, forecasting, staffing, scheduling, analytics. experience in Workforce Management – Financial & Healthcare domains for Voice, chat & email.
Functional/Technical proficiency with at least 1+ full life cycle SAP implementations with at least 1 S/4HANA implementation. 2+ year experience with various SAP Solution Manager 7.2 modules (Solution Manager 7.2 Focused Build, Project and Portfolio
To provide the leadership, management and vision necessary to ensure that the F&A Outsourcing division of the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow
Planning and performing operational and financial audits. Identifying business process risks. Developing testing methodologies to evaluate the adequacy of controls. Documenting the results of the evaluations. Developing recommendations.