WFM MANAGER- TOP BPO Location: Gurgaon Min 7+yrs exp into WFM as WFM Manager on papers(MANDATE) Must have exp Into Scheduling, Capacity Planning, Real Time Analysis Knowledge on WFM Tools ONLY GRADUATES CTC:14LPA 24*7SHIFTS CALL-8766285530
experience in online methodology, responsible for successful project execution, collaborate with members of several operational teams, ensure project objectives are understood by the team and are successfully delivered.
TOP BPO- Gurgaon WFM- Real Time Analyst CTC-5.6LPA 24/7 Shifts Skills 1+yr exp into WFM as a Real Time Analyst in a BPO Must have break shift adherence, Real Time Floor Activities Decent communication skills
Should have hands on experience/ knowledge on capacity planning, forecasting, staffing, scheduling, analytics. experience in Workforce Management – Financial & Healthcare domains for Voice, chat & email.
Senior project engineers prepare, coordinate, and monitor a project, from the initial conception to the schedule and final completion. They are involved with the planning and forecasting of budgets and timelines to assure that the project is accurate
Posted: 4 days ago
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