JOB DESCRIPTION about the role Primary responsibility of the role is to ensure high availability of customers Citrix infrastructure managed by us. Perform Incident, Problem & Change Management activities, ensure that daily operational tasks are r
JOB DESCRIPTION about the role Excellent understanding of IT service management and the ITIL business process Proven development experience in ServiceNow MSP (Domain) Experience with web services APIs /Mid server/Integration with other instances H
JOB DESCRIPTION about the role about you department Sales & Marketing Asia Pacific
JOB DESCRIPTION about the role about you department Hosted Staff-INNOV & Others
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JOB DESCRIPTION about the role 2) This position interfaces with external clients and is highly visible. 3) Responsible for general architecture, initial configurations and subsequent management of one or more Firewall/VPN based/IPS/Proxy systems.
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JOB DESCRIPTION about the role Professional capability in project management is displayed when the leader of the project delivers the results required by all stakeholders. This requires managing the many variables that occur, during the life of th
JOB DESCRIPTION about the role Primary responsibility of the role is to ensure high availability of customers Network and IT Infrastructure managed by us. Perform Incident, Problem & Change Management activities, ensure that daily operational tas
JOB DESCRIPTION about the role We're searching for a talented and passionate Subject Matter Expert - Network Management to join our Enterprise Services Team, who will be responsible for Network Operations in Datacenter. Job Responsibilities: *
JOB DESCRIPTION about the role Provide support to Service desks agents and Service Delivery managers on the ITSM and CMDB tools they are using. Requests can also come from Customers with a first qualification step done by the Service desks. . Supp
JOB DESCRIPTION about the role As the Head of Ops Incubation services for SDx, you'll build, lead, and develop a team of go to early technology adapters, bringing your experience and thought leadership to help execute a vision and set a global
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JOB DESCRIPTION about the role about you department Customer Services & Operations
JOB DESCRIPTION about the role responsible for utilizing engineering methods to automate processes and infrastructure. Stabilize testing processes, develop complex framework , design effective systems that interact with client-side functionality, a
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JOB DESCRIPTION about the role 1. LAN/WLAN management for Overseas locations through remote support 2. ITIL V3 knowledge require 3. Should have 7-10 years of hands on experience in LAN/WLAN switches/WLC/Access point management( CISCO & ARUBA) 4. Go
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JOB DESCRIPTION about the role Manage , Drive and improve the effectiveness and efficiency of the service support delivery Team. Support the Operations Manager to Improve the operational systems, processes and policies in support of organizations
JOB DESCRIPTION about the role about you . Should have excellent knowledge of the scrum framework (SAFe), with all its artifacts and techniques. . Need the ability to coordinate people and projects (occasionally facilitating changes) with mind s
JOB DESCRIPTION about the role Should deliver high quality of code, full stack developer Should participate in application evolution by contributing technical enhancement to the applications Should provide third level support to production issues
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JOB DESCRIPTION about the role Identifying & categorizing tickets related to product from the initial information. Understand Business urgency & impact of issues. Assignment of priority to tickets as per the eligibility criteria. Route the tickets
JOB DESCRIPTION about the role To contribute to strategic functional vision of IT Write a functional architecure with the cross group and to manage efficiently the day to day development AND entire IR/AR process WITH 'best practice' recommendation
JOB DESCRIPTION about the role key result / decision areas (outcomes) customer engagement and support: * Accountable to drive Organic growth upselling activities * Organic Growth is defined as 'Commercial moves, adds and changes for an ex
JOB DESCRIPTION about the role key result / decision areas (outcomes) Customer engagement and support: * Responsible for customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships, p
JOB DESCRIPTION about the role key result / decision areas (outcomes) customer engagement and support: * Accountable to drive Organic growth upselling activities * Organic Growth is defined as 'Commercial moves, adds and changes for an ex
JOB DESCRIPTION about the role Review and design/develop, new/enhancements of the application(s) requirementsReview and delivery of technical documents and system design - operational procedures, logical data model, functional and technical archit
JOB DESCRIPTION about the role Testing and QA analyst is accountable to ensure the regression tests on most OSS chain. He/She will be responsible for regression testing design, planning and execution on a variety of key API applications. He/She wil