Responsible for development, testing, implementation and production of daily business reporting. Conduct regular quality assurance of monitoring of the dialer systems and processes. Identifying and implementing process improvements.
Able to deliver independently with minimal intervention Analytical and structured approach Service orientation (Strong adherence to time and quality KPIs) Willingness to participate in 24x7 on-duty service Willingness to travel onsite at short notice
Job Description :
* Job Responsibilities :
Analyze drive test Log files,identify coverage hole & quality issues at
circle level,generate recommendations,and post process the results for
the benchmarked KPIs,analyze daily performance
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy an
Posted: 2 days ago
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