BMC Discovery Roll out & Application Dependency Mapping o Support the Discovery Project team & the technical teams with initial installation/configuration of BMC Discovery in Helix Cloud. o Run discovery in across the data centre and industrial .
Implementation and support of BMC Remedy AR System and IT Service Management Suite,Create UAT Scripts and Training material,Conduct UAT and Training,knowledge of BMC Remedy AR System and ITSM Suite,ITIL V3 Foundations Trained or Certified
• Work on BMC Remedy IT Service Management (Version 9.1 and above) suite. Working in BMC Helix is an added advantage.• Design & set-up of operational support model for ITSM Processes (Incident, CMDB, Change, Problem,Service Request & SLM) in the IT