Strong in programming language – C/C++ on Linux platforms Experience on working with Telecom products, Cable Gateway/ Wifi – WLAN/RDK-B Protocols knowledge – VoIP/SIP, LAN/WAN Technologies Solid knowledge on Linux builds systems – Yocto
Required computer/IT and BSc IT Engineers with minimum 3 years experience in Andheri Mumbai Should have working knowledge of Networking infrastructure, Network hardware setup, troubleshoot infrastructure devices including LAN, WIFI, WAN server.
Encora is looking for Tech Lead /Manager - IT & Infra with 10-15 years’ experience in Managing and supporting of the IT infrastructure and Data centre Operations both on premise and cloud, Hyper V, Storage, Exchange, Office 365, UCS, Windows Server
Encora is looking for Manager - IT & Infra with 10-15 years’ experience in Managing and supporting of the IT infrastructure and Data centre Operations both on premise and cloud, including hardware, software, desktop and shared infrastructure.
The ERT Expert will be part of the ERT highest escalation group, providing qualitative and professional solutions for customers issues, supporting strategic projects and managing mission-critical customers applications.
Roles and Responsibilities : Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated