The responsibilities include day-to-day monitoring and smooth running of all applications. In the event of any failure ability to follow the SOP (Standard Operating Procedure) to resolve and recover the situation.
Job Description :
Roles and Responsibilities ITIL V3 & SAM Certified with around 10+ years of experience.
2. Strong skills in ITIL Process Management.
3. Expertise in implementing and handling Incident Management, Knowledge
Management, Change Manag