Bengaluru / Bangalore
Hyderabad / Secunderabad
Hiring IT Helpdesk - Semi Voice Process in one of the Leading BPO Client Company @Bengaluru !!
Our Client is an American multinational technology company that provides business consulting, information technology and outsourcing services.
Help desk assistants provide technical assistance of all kinds, such as assisting customers with account creation and other software-specific functions. They provide this assistance over the phone and through email and other messaging applications.
voice support IT help desk Any graduate fresher only (preferred 2019,2020 passout can apply), Max 3 yrs of gap in education allowed Graduate fresher only. (BE, Btech, Mtech, MCA,MSc) and Diploma holderNOT ALLOWED CONTACT-8777090106
Respond to customer phone calls and emails by recording the details of events Understand technical issues reported by customers, identify the different products of the company, assign the tickets to the relevant NOC team in charge of solving them.
Looking for Technical Support, Tech Support, Technical Support Executive, Technical Support Engineer for Hyderabad location with Experience into Application Integration, Web Services and Messaging Queue