* Technical Support (TS) shall encompass the following queues – Installation, How-to and Technical Queries. * Support the software installation and deployment activities for license users across Windows and MAC operating systems.
We specialise in helping clients stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.
Technically minded, IT industry savvy, with the ability to quickly understand, converse with fluency and provide solutions to the intended audience • Motivated to demonstrate their technical service and support skills in the course of handling queri
They create better business outcomes and differentiate our clients through technology, design, data, process, and people. Also provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare
Voice/Inbound – A CSA in this role deals with a number of incoming calls pertaining to the client’s business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
International Call Center / BPO /Banking / E commerce / Healthcare/Customer Support / Technical Support / Application Support / Desktop Support / Hardware and Networking / Voice Process / Non Voice Process / Email Support / Chat Support / Live Chat