A core member of an IT support team operating the Operations Center (OC). 365 x 12 x 7 shift-based operational environments providing level 1-2 response to alarms from network, servers, and application system errors.
Looking for Senior ServiceNow developer. 4 - 8 years of experience in ServiceNow managing Incident Management, Service Request Management, Problem Management, Change Management, Knowledge Management, Configuration Management and other ITIL process.
• 12-15 year’s experience in application architecture, managing, development, upgrade and roll out’s. • Broad working knowledge of computer networking, installation, and administration. • Experience with database management and project management.
1. Develop the components on Ericsson Adaptive Inventory platform. 2. Develop the Java based custom components according to the project requirements 3. Develop and unit test frameworks and mechanisms central to building XML/SOAP-based web services.
ITIL Expert or intermediate. Six Sigma,COBIT or ISO certified(preferred) Demonstrated experience in process design and process improvement. ITSM consultant will be responsible for enhancing Policies,Processes & Procedures as per ITIL &ISO guidelines.
Responsible for defining the why, when, and what of the product that the engineering team builds. This means that you will lead cross-functional teams from a Product's conception point of view and would be responsible from end to end till Launch. The