Skill : L1 Tech Support with International Voice (Voice and Accent Round is included) Experience : 3 years to 6 years Location : Bangalore Notice Period : Immediate to 1 month only Education : Any Graduate
Overall responsibility for the implementation of Helpdesk Management System. Ensure all tickets logged in Helpdesk Software. Review report of Open / Onhold tickets on daily basis. Call to each technician during
JOB SUMMARY/ OVERVIEW Provide a professional and efficient customer service on behalf of Company's Worldwide Customer Services. Utilise good customer service & Technical Skills for resolving Technical/Customer Service Queries for customers.
• Good hands on experience working as technical service desk and handling all desktop related incidents remotely • Good knowledge on ITSM especially incident and problem management • General Knowledge on AD, servers and network is preferred.
Monitor and respond quickly to incoming requests relate to IT issues. Maintain computer systems and act as support if any system goes down. Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Mai
Posted: a month ago
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