Facilitates the execution of the QA strategy through leadership, operations teams and support teams Introduces new systems and procedures that drive defect identification and reduction Verifies quality metrics in place and triggers containment action
Responsible for operating the Quality Management System (QMS), writing procedures and processes to support the QMS development. Lead and undertake audits across all areas of the business as well as across the supply chain.
Quality Managers are responsible for monitoring and evaluating internal production processes, examining products to determine their quality, and engaging with customers and gathering product feedback, among other duties.
This role s pivotal responsibility would be to lead Quality initiatives across the SD organization, taking up complete end-to-end ownership of Quality Management, right from understanding Business pain-points to showcasing the continuous improvement.