Modify Search

Escalation Management Jobs in India

Filter
6755 Jobs

Service Manager, Employee Banking

Standard Chartered
Other India
1-7 years

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody

Skills :

Operations Manager

Amazon
Bengaluru / Bangalore
13-16 years

Job Description :
Manages a team of managers and overseeing a team of 250 employees.
Analyzes the key levers of the business to identify claim and bad debt trends and proactively take action to eliminate root cause seller/buyer performance defect a

Skills :

Excellent work from home Opportunity for Quality Analyst!

Skills :

Customer Success /Client Servicing/Key Accounts Manager

Company Name Confidential
Delhi Gurgaon / Gurugram
1-6 years

Upselling, Cross Selling, Escalation Management, Churn & Retention Management

Skills :

IT Engineer

2COMS Consulting Private Limited
Bengaluru / Bangalore
3-8 years

Greeting From 2Coms, We are currently hiring for Cluster Lead at a leading MNC in Bhabahneshwar Job Title/ Designation : Cluster Lead Role : Cluster IT Infrastructure support in coordination with TEAM * Team Management : Motivate, Train an

Skills :

Catalog Lead, Private Brands - Sherlock

Amazon
Chennai
2-4 years

DESCRIPTION

Job summary
About Amazon.com:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast se

Skills :

Catalog Lead, Private Brands - Sherlock

Amazon
Chennai
2-4 years

DESCRIPTION

Job summary
About Amazon.com:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast se

Skills :

Service Manager, Employee Banking

Standard Chartered
Other India
1-7 years

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody

Skills :

Operations Analyst

Amazon
Bengaluru / Bangalore
2-5 years

Job Description :
Amazon is a fast paced, dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on www.amazon.in and grow multi-channel commerce. Amazon is known acr

Skills :

Regional Manager I

Flipkart
India
Not Specified

Job Description : Regional Manager I-West need to manage the service delivery operations in western region through direct /indirect teams ,will be responsible for meeting the External /Internal SLAs ,customer Experience ,Processadherence as per defi

Skills :

Job Description : * Job Responsibilities : - Escalation management - track and close escalation - Monitor escalation closure KPIs and publish daily/weekly /monthly reports - Drive happy call program for sample calling of customer

Job Description : * Job Responsibilities : - Escalation management - track and close escalation - Monitor escalation closure KPIs and publish daily/weekly /monthly reports - Drive happy call program for sample calling of customer

Senior Lead Analyst - Knowledge Services

Infosys BPM Limited
India Chennai
Not Specified

Job Description : Responsibilities CSat & NPS - Gathering feedback at each stage, analyzing the detractors to improve customer experience and enhance delight . Customer Escalation Management - Ensure issues are resolved on time and pitch in when req

Skills :

Senior Services Director, APAC

GE Digital
Amnat Charoen India
10-13 years

Job Description Summary Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advo

Skills :

Assistant Manager-Service Management

Orange
India
Not Specified

JOB DESCRIPTION about the role To act as 2nd Level of escalation Ongoing team management to ensure compliance to management targets and customer satisfaction Ownership for team's performance management To act as the project manager for all interna

Walk-in Interview for Team Leader BPO Inbound Process

Conneqt Business Solutions Limited
Bengaluru / Bangalore India
2-5 years

Job Description : Team Leader Experience in BPO for minimum 2 years Must have minimum 2 years of experience as a Team Leader in BPO customer support. Manage Day to day activities of the team and Motivate agents in a monotonous job Environment. Team

Walk-in Interview for Team Leader BPO Inbound Process

Conneqt Business Solutions Limited
Bengaluru / Bangalore India
2-5 years

Job Description : Team Leader Experience in BPO for minimum 2 years Must have minimum 2 years of experience as a Team Leader in BPO customer support. Manage Day to day activities of the team and Motivate agents in a monotonous job Environment. Team

Walk-in Interview for Team Leader BPO Inbound Process

Conneqt Business Solutions Limited
Bengaluru / Bangalore India
2-5 years

Job Description : Team Leader Experience in BPO for minimum 2 years Must have minimum 2 years of experience as a Team Leader in BPO customer support. Manage Day to day activities of the team and Motivate agents in a monotonous job Environment. Team

Sr. Program Mgr

Amazon
Hyderabad / Secunderabad Hyderabad
5-8 years

Job Description : Job summary Does the challenge and ownership that comes from leading and driving large, cross-functional projects and initiatives for one of the largest online marketplaces excite you Do you thrive on turning ambiguity into clarity

Sr. Program Mgr

Amazon
Hyderabad / Secunderabad Hyderabad
5-8 years

Job Description : Job summary Does the challenge and ownership that comes from leading and driving large, cross-functional projects and initiatives for one of the largest online marketplaces excite you Do you thrive on turning ambiguity into clarity

Technical Consultant - UC

Orange
India Mumbai
Not Specified

JOB DESCRIPTION about the role Identifying & categorizing tickets related to product from the initial information. Understand Business urgency & impact of issues. Assignment of priority to tickets as per the eligibility criteria. Route the tickets

Senior Technical Program Manager

Amazon Web Services (AWS)
Hyderabad / Secunderabad India
7-10 years

DESCRIPTION If you are someone who is highly self-motivated, has strong program management skills combined with a sound technical background and a bent for iterating and delivering high quality technical solutions, this role is for YOU! Amazon Tax

Job Family Descriptor Responsible for project management of complex implementation and delivery projects through their lifecycle. Lead, schedule and monitor program management activities for all customer deliveries. Interact with relevant cross-func

Catalog Lead, Private Brands

Amazon
Chennai
Not Specified

Job Description : Job summary About Amazon.com: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, va

Catalog Lead, Private Brands

Amazon
Chennai
Not Specified

Job Description : Job summary About Amazon.com: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, va

Know more banner-img

Apply to 6755 Escalation management Job Vacancies in India

Escalation management Jobs in india is one of the trending career choices for fresher & experienced candidate. There are 6755 latest escalation management Jobs in india at MonsterIndia. Whether you are a fresher looking for your first escalation management Jobs or someone who has been in the industry for a long time, you have a variety of roles to choose from such as Software Engineer jobs Team Leader jobs Customer Service Executive (Voice) jobs Retail Branch Operations jobs VP Operations jobs System Analyst jobs among others. As a escalation management professional, you would be expected to possess some key skills such as Service Manager Employee Relation EB Coordinator Customer Engagement Escalation Management Audit the specifics would depend on the job role and the position you apply for. Since escalation management is so popular, it is no surprise that escalation management jobs are offered across industries by the top companies. Some of these include Standard Chartered Amazon DirectUsHr Services 2COMS Consulting Private Limited