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Manager - HR Operations - US

Peopleplease Consulting
Mumbai
6-15 years
600000 - 900000 INR

- Handle entire HR Ops for employees across Americas.<br> - Team Management<br> - Ensure sanctity of TAT<br> - Escalation & Client Management<br> - Query resolution - Phone / Mail<br> - Payroll Processing<br> - US Shift timings

Skills :

30 New openings for Escalation Manager position in a Top Leading Bank in Navi Mumbai, India.<br> *Resolve escalations on time.<br> *Need people from Customer's Escalation handling field only.<br> *On role Job.<br> <br> ***ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

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Mentor and develop the team.Effectively manage shift operations Strong Knowledge and Experience on Operational Metrics.(CSAT, AHT,Shrinkage,Quality scores,Maintaining SLA,Attrition management)Handling Escalation calls.Identify relevant training.

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Shift Lead

Wipro Limited
Mumbai
6-12 years
Not Specified

Real time and Proactive Monitoring of Voice / Email / Chat Queue. Awareness of Voice / Email / Chat Desk Parameters used in Service Desk. Total 6 years of Work Experience and Minimum 2 years as an Shift Lead ( Designation as per Company)

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Responsible for first level of customer service support. Screens, refers and diagnoses, all inquiries, work requests, reported issues related to IT-supported systems and equipment’s, essential Teleperformance software, anti-virus and managed desktop

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Responsible for first level of customer service support. Screens, refers and diagnoses, all inquiries, work requests, reported issues related to IT-supported systems and equipment’s, essential Teleperformance software, anti-virus and managed desktop

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System Administrator

Karan IT Solutions
Chennai Mumbai
0-5 years
Not Specified

Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.<br> Ability to create scripts in Python, Perl or other language.<br> Familiarity with various operating systems and platforms.

Skills :

30 New openings for Escalation Manager position in a Top Leading Bank in Navi Mumbai, India.<br> *Resolve Customer queries on Video Call.<br> *Need people from Customer handling field only.<br> *On roll Job.<br> *ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

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Customer Care Executive

IPM Business Solutions Private Limited
Mumbai City
2-4 years
150000 - 229999 INR

Complaint Handling, Be the main point of contact for complaints, escalation and feedback received , Providing timely updates, Recording Communication and updates in system, Providing support to delivery team.

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Manager - Fund Administration

Snaphunt Pte Ltd
Mumbai
5-10 years
Not Specified

Delivering accurate and timely production and delivery of reporting to clients.<br>

Skills :

Excellent Career Opportunity Service Delivery Operations-Executive / Lead (Job Code : J42681A) Exp: 3-8 Yrs Location: Mumbai Key Skills: Service Delivery Please pass on or Share this message to your friends and co-workers who are looking for similar

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Fund Accounting Specialist

Snaphunt Pte Ltd
Mumbai
0-2 years
Not Specified

Ensuring efficient and accurate trade processing, NAV review, Corporate Actions processing, security valuation, financial statements production, query handling and other ad hoc reporting for funds.<br>

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DevOps Architect

Larsen & Toubro Infotech Limited
Mumbai Pune
10-12 years
Not Specified

Overall 10 to 12 years of experience with relevant 5+ years of experience in DevOps

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Business Analyst

Magna Infotech Limited
Mumbai Mumbai City Navi Mumbai Thane
4-9 years
Not Specified

Looking for Business Analyst with 4-9 Years o exp with BFSI Domain

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Excellent Career Opportunity SOC Analyst L1/L2/L3 (Job Code : J42336B) Exp: 3-5 Yrs Location: Mumbai Key Skills: SOC, QRadar Please pass on or Share this message to your friends and co-workers who are looking for similar roles

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We have urgent opening west region.<br> Company - Tata Aia Life Insurance/ PNB met Life Insurance<br> Designation - RM/ CAM/ SRM<br> Salary - Upto 3.50L + incentive + allowances

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Roles and Responsibilities<br> <br> Designation: SFDC Developer<br> <br> Skill -SFDC Developer, Lightning, Service cloud<br> <br> Qualification : Any Graduate<br> <br> CTC : As per Industry<br> <br> Experience with development in Service Cloud: case management consoles, processes, workflow

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Shift Lead/ Service Desk

Acute Informatics Private Limited
Mumbai Mumbai City Navi Mumbai Thane
4-6 years
Not Specified

Urgent Opening for the post of Service Desk to our client at (Ghansoli) Mumbai Location

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The Service Delivery Operations Manager is responsible for leading & managing service delivery across the KYC team. Responsible for delivery of productivity & quality results while ensuring cases do not age beyond contractual requirements.

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This role is an end-to-end account management function including prospecting & onboarding new clients,engaging them for sales & the entire customer life cycle with support from the solutions, delivery and operations teams.<br>

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