Work with our Customers and engineers to gather, process, & interpret project information & documentation; · Configure servers, clients, network, & devices to establish communications;Validate data flows, troubleshoot, & resolve communication
Looking for Hindi speaking candidate with technical knowledge in Networking and troubleshooting . willing to work in both day and Night shift. Immediate joiner are required . work from Home till Jan 2021. candidate should be good in Hindi .
Roles and Responsibilities : Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated