Analysis and resolution of complex issues such as Active Directory replication errors, Azure resource high CPU usage and Network traffic interruption
Research, plan and implement complex desktop or infrastructure projects
1. Must have at least 3-5 years of experience in IT Support (preferably field support, experience with any Ticket system)
2. Experience in handling Global IT Setup preferably in a MNC Company with at least 100 users.
Be responsible for creation, Implementation, and management of technologies such as Microsoft Office 365 Email and Apps Azure Hosting and Microservices Exchange Online Webmail Office Online Productivity Apps