Coordinate with sales function on regular basis in resolving of queries/issues. Response to internal/external escalations. Addressing collections disputes and minimize past dues. Ensure compliance of corporate and local credit policies.
Operations: 1. Routine follow-up with the shipper for documents, shipment schedule, AWB / payment acknowledgement. 2. Email communication with customers for sending documents, shipment schedule, follow-ups for payments & any debit note / Credit not