Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
* 4 years of experience in Business Systems Analysis
* Hands-on expertise in configuring Salesforce by creating and managing elements like: custom objects, custom fields, complex formulas, validation rules, workflows, approval processes, links
- Provide L1 technical guidance in activities associated with identification, prioritization resolution of reported problems through Phone, Email Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between
- Experience working with international multilingual teams
- Demonstrates the NTT Data Services Values of Clients First, Foresight and Teamwork in everything they do.
- An in-depth knowledge of Linux (SuSE, Red Hat etc)
- Knowledge of different hardw
* Management of Linux servers and hypervisors like Xen, KVM, VMware ESXi Conducts system analysis, configuration management and develops improvements for issues related to system software performance, availability and reliability
* Performs in
* Manage customer environment with extensive hands on Supporting, implementing and configuring highly complex virtualized environments including but not limited to ESX/ESXi 5.x/6.x, vSphere, vsan, nsx, scale IO, and hyper converged infrastructure.
* Performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements.
* Evaluates and integrates new operating system versions, drivers and hardware.
* P
- Business Analyst required with Strong Life and Annuity Insurance Knowledge and working experience in Insurance Projects.
- Knowledge of Policy Admin systems and mainframe usage.
- Experience working on new business and sales will be preferred.
- St
- Excellent knowledge on SCCM with OS patching and packaging (creation, deployment and updating) for servers
- OS Vulnerability management
- Windows 2008/2012/2016/2019 troubleshooting skills
- Excellent knowledge of systems software / hardware opera
- Data Science components of MS Azure SQL: 2-3 Years
- Reporting platform like MS Power BI or Qlik Sense: 1-2 Years
- Experience in IT operations and platform development
- Education: Bachelors (Mathematics, Statistics, Operations Research or Enginee
- Conducts system analysis, configuration management and develops improvements for issues related to system software performance, availability and reliability
- Performs incident resolution, problem determination and root cause analysis in accordance
- Facilitate his team for better creativity and tries to improve the efficiency of the development team.
- Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
- Responsible to remove the impediments fo
- Displays good verbal and written language skills in both German and English
- Experience working with international multilingual teams
- Demonstrates the NTT Data Services Values of Clients First, Foresight and Teamwork in everything they do
- Wind
- Experience working with international multilingual teams
- Demonstrates the NTT Data Services Values of Clients First, Foresight and Teamwork in everything they do.
- An in-depth knowledge of Linux (SuSE, Red Hat etc)
- Knowledge of different hardw
* Build strong relationships with senior stakeholders within IT, Global Businesses, Finance
* Work closely with their respective Portfolio Manager, and their senior stakeholders to ensure alignment of their project/programme with the wider cha
* 3-7 years experience in requirement gathering and developing test automation framework.
* Experience in writing, executing and monitoring automated test suites using a variety of technologies including, Cucumber, BDD, Selenium, Soap/Rest API
* Oversees, facilitates and administers ITIL based service. Responsibilities include management of service delivery processes to include Incident Management, Problem Management, Request Management, Change Management, Service Level Management and C
Requirements:
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6 months of international calling experience
- Good comprehension writing skills
- Must possess excellent customer handling
Required Skills :
* Experience coding in C, Java, JavaScript and SQL programming languages
* Experience working with technologies like JSP and XML
* Experience in working with object oriented technologies and concepts
* Excellent comm
* Management of Linux servers and hypervisors like Xen, KVM, VMware ESXi
* Conducts system analysis, configuration management and develops improvements for issues related to system software performance, availability and reliability
* Perfo
- Business Analyst required with Strong Life and Annuity Insurance Knowledge and working experience in Insurance Projects.
- Knowledge of Policy Admin systems and mainframe usage.
- Experience working on new business and sales will be preferred.
- St
Roles and Responsibilities
* Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization resolution of reported problems through Phone, Email Chat.
* Typically, the associate level participates in a suppor
1. 6 to 10 years of IT experience with 3 years as Release co-ordinator / Release manager.
2. Excellent proficiency with Microsoft Office Suite
3. Proficiency with Jira, Remedy (or similar applications)
4. Working knowledge of development tools source