You will be responsible for managing the support of software Applications that has been implemented at the client location. Management of cross-functional teams at client sites, coordinates events and tasks between customers and internal department.
Responsible for the overall process assigned Monitor closure tats for the cases created by the team Identify areas of improvement in the process and report to the process manager Identify areas of process improvements for better customer service
Urgent Hiring for a Renowned BPO Client Company @Mumbai !!
Our Client is an Indian multinational information technology (IT) services and consulting company, also it is the second largest Indian company by market capitalisation
Job Title: Internat