* Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, rescheduling and follow up calls) *Communicates clearly and effectively (both oral and written) with patients, clients, peers an
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated
Process Associates should provide front line recruitment and service to candidates via telephone calls. Should explain the standard knowledge of the service provided by the company to candidates and encourage them to be part of our company.
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody
* Process Understanding and setting up robust sales operations processes and governance Maintain proper documentation confidentiality and storage of reports in a controlled environment.
* Drive Bookings Process working in close