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Manager Quality Analyst (Sales Call Audits) -Hyderabad

Career Graph
Hyderabad / Secunderabad
4-10 years
Not Specified

Overall Responsibility: Achieve Call Audit Targets within timelines & share feedback on timely basis and ensure corrective actions are taken.

Skills :

Customer Service Associate (Voice Process- Domestic) + Work from home

Skills :

Customer Care Executive || Core Business Team || Bangalore

Company Name Confidential
Bengaluru / Bangalore
0-3 years
Not Specified

We are looking for superstars who can join us and help us build our Business.<br> We are Hiring and yes during this pandemic recession we are flourishing and we want you to be a part of our core team.<br> Come join us and we will enjoy the journey together.

Skills :

Customer Success Analyst

SnapHunt Pte Ltd
Bengaluru / Bangalore
5-8 years
Not Specified

Understanding the clients requirements to develop proposals and suggest solutions to help them meet their business objectives.<br>

Skills :

Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.

Skills :

Customer Sales Representative - Back office work

Company Name Confidential
Mumbai
4-7 years
Not Specified

Position: Customer Sales Representative-Back office work<br> <br> Location: Vikhroli(Mumbai)<br> <br> Exp: 4yrs to 7yrs<br> <br> Industry :Food<br> <br> Salary: As per Company Standard<br> <br> Job Type: Permanent full time

Skills :

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Urgent Opening for Customer Service Executive for Financial Solution Provider Company at Magarpatta, Akurdi Pune

Skills :

Customer Care Associate

Company Name Confidential
Jaipur
0-5 years
220000 - 310000 INR

Customer Care Associate <br>

Skills :

HIRING FOR BPO

One Degree North Human Resource
Bengaluru / Bangalore
0-3 years
Not Specified

international bpo,International Call Center,,BPO,BPO Call Centre, Customer Care Executive,Call Center Executive, domestic bpo,

Skills :

Hiring For Customer Service Executive (International Voice)

Varda HR LLP
Mumbai Mumbai City Navi Mumbai Thane
0-5 years
250000 - 330000 INR

'BPO','international call center','voice process','call center','customer care executive','international bpo','bpo call centre','call center executive',inbound,'voice support','bpo executive',outbound, 'voice process executive',

Skills :

Call Center Executive BPO voice process Call Center Agent BPO chat process

Skills :

Opening for Flipkart client /Customer Service

Sky Jobs
Bengaluru / Bangalore
0-5 years
Not Specified

Domestic Voice process openings for English and hindi .Sal up to 2.75 lpa ..Call @ 9148686100 /9740829100

Skills :

Position Details:<br> · Work Location – Noida<br> · Saturday to Wednesday (5 Days)<br> · 6 AM to 3 PM IST (Early Morning Shift)<br> · Approx. 24 months contract<br> <br> Education (Required)<br>

Skills :

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Openings for International Customer Support

Magna Infotech Limited
Bengaluru / Bangalore
1-3 years
300000 - 400000 INR

International Voice Process<br> Customer Support<br> Calling Process

Skills :

Hindi Marathi call center BPO Customer Care Customer Service Executive ,Telecaller

Company Name Confidential
Mumbai Mumbai City Navi Mumbai Thane
0-5 years
Not Specified

Hindi Marathi call center BPO Customer Care Customer Service Executive ,Telecaller

Skills :

Exciting Opportunity For Top Talent<br> <br> If you want to be part of Growing BPO Industry ,put a Call Through 9779924404 for Interview & be First to apply & be next Call Centre Hire<br> <br> Competitive Salary with enriching Career<br> <br> <br>

Skills :

Customer Service / Customer support / Call Center / Client relation / BPO / CSR / CSE

Skills :

People Also Considered

Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.