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1 - 2 years of IT help desk experience in a call centre environment (or equivalent) is required

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Customer Happiness Officer

Snaphunt Pte Ltd
Bengaluru / Bangalore
0-5 years
Not Specified

Efficiently responding and resolving merchant queries and complaints.<br>

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Order Fulfillment Specialist

Snaphunt Pte Ltd
Bengaluru / Bangalore
2-6 years
Not Specified

Acting as the focal point for all order fulfillment issues. Managing supplier and delivery expectations by closely coordinating with scheduling team and ensuring timely billing and delivery as per Turn Around Time.<br> <br>

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Product Specialist

Snaphunt Pte Ltd
Hyderabad / Secunderabad
3-8 years
Not Specified

Handling client issues both from the vendors and customer perspective. Diagnosing bottlenecks and identifying suitable solutions.<br> <br>

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Hiring For International Voice - Mumbai(Thane)

Jobs Expert Private Limited
Navi Mumbai Thane
1-8 years
300000 - 450000 INR

TOP BPO-MUMBAI(THANE)<br> <br> NEED IMMEDIATE JOINERS<br> <br> Req min 1+yr exp into International Voice Process in Customer Service<br> Candidates wth excellent communication skills only apply<br> Grad/ UG can apply<br> <br> CTC:4.7L<br> <br> 24*7SHIFTS<br> <br> CALL LIPIKA<br> <br> 8766285530/9999333648

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Customer Relationship Executive

Snaphunt Pte Ltd
Cochin / Kochi / Ernakulam
1-2 years
Not Specified

You will join the Customer Success Team and will be mainly responsible for building & maintaining key client relationships and resolving client complaints quickly & efficiently. You should be well aware of all our services and offerings at all times.

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Excellent Career Opportunity Service Delivery Operations-Executive / Lead (Job Code : J42681A) Exp: 3-8 Yrs Location: Mumbai Key Skills: Service Delivery Please pass on or Share this message to your friends and co-workers who are looking for similar

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Customer Support

Multi Recruit
Bengaluru / Bangalore
0-2 years
300000 - 350000 INR

Greetings! We are hiring for a Customer Support interested candidates can send CV to [HIDDEN TEXT]

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Job Opening for Technical Support Executive

Team Ace HR LLP
Mumbai Mumbai City
3-8 years
Not Specified

Hiring for Technical Support Executive

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MR-Service Manager owns the E2E Service for all MR-Accounts for its distributor site. S/he is expected<br> to drive the service by external/internal stakeholder management and by setting up processes for<br> sustainable growth in service.<br> <br>

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Customer Engagement Manager

Clean Harbors India LLP
Hyderabad / Secunderabad
8-16 years
Not Specified

Customer Engagement Manager - Hyderabad,TS, IN

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Callcenter/Customer Service/Customer Service To Sales

Zarbex Solutions
Bengaluru / Bangalore Hyderabad / Secunderabad
0-5 years
150000 - 480000 INR

Callcenter/Customer Service/Customer Service To Sales

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Customer Service Associate (Voice Process- Domestic) + Work from home

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Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.

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Call centre/Customer Care/Customer Service Executive

Zarbex Solutions
Bengaluru / Bangalore Hyderabad / Secunderabad
0-5 years
150000 - 480000 INR

Call centre/Customer Care/Customer Service Executive

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Customer Service Manager

Snaphunt Pte Ltd
Mumbai
8-12 years
Not Specified

Resolving critical customer queries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery.<br> <br> <br>

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Customer Service Executive / Customer Service

Future Consultant Solutions
Kolkata Mumbai Mumbai City Navi Mumbai Thane
0-2 years
190000 - 590000 INR

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their r

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Hiring for Customer Service,Customer Care,Domestic,International,Outbound,Inbound: 8652465318

Company Name Confidential
Mumbai Mumbai City Navi Mumbai Thane
0-4 years
Not Specified

Customer Service,Customer Care,fresher,Domestic,International,Outbound,Inbound,BPO,Telesales<br> Contact now : 8652465318<br>

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Customer Service /Customer Service Executive

Taruna Jobs Solution
Delhi Mumbai Mumbai City Navi Mumbai Thane
0-2 years
380000 - 840000 INR

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure custom

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Customer Service

Coral Bling Services Private Limited
Bengaluru / Bangalore
0-1 years
150000 - 250000 INR

Work From Office<br> Process- Flipkart<br> Fluent speaking English & Hindi Mandatory<br> Undergraduate with experience/Graduate Fresher<br> Fresher Salary -15,000<br> Expr Salary -18,000<br> Age limit – 32 yrs<br> Location-Bangalore (Localities)<br> <br> HR Samar<br> 8999758450

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Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.

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Customer Service Associate

Teleperformance
Mohali
0-3 years
Not Specified

Customer Service Agents take inbound calls to assist customers in Service related inquiries and complaints.<br>

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Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.