Responding to customer queries. identifying customer needs and providing accurate, valid and complete information. Creating the Purchase Order in our CRM and arranging the invoicing and payment collection from the customers.
Respond to customer phone calls and emails by recording the details of events Understand technical issues reported by customers, identify the different products of the company, assign the tickets to the relevant NOC team in charge of solving them.
Candidates should provide support to customers by clearly communicating information in a user-friendly and professional manner. Candidates are mainly responsible for taking charge of the queries (via email) from the customers
Customer Service Associates Do Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customer.
A customer is a person or company that receives, consumes or buys a product or service and can choose between different goods and suppliers. ... We often refer to customers who have a relationship with the supplier as clients.
Service Executive will be responsible to technically handle the Commercial Vehicle Zone and build relationship with customers, making strategies and activities to increase the footfall/revenue in the commercial vehicle zone.