Customer Experience Jobs in Mumbai

Job Role * The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment * S/he will have to identify customer pain areas across the Customer journey. * Prioritize & resolve the customer iss

Job Role - .Drive various streams which help improve customer experience for our clients .Managing the existing Transaction NPS modules (customer feedback mechanism) help build fresh modules and managing customer complaints .Analyzing complaints to i

Data Visualization Associate - Customer Experience Analytics Contact: Swetlana Saha About Chase: Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $

Skills : Data Visualization Associate 601 - Customer Experience Analytics

Job Role * The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment * S/he will have to identify customer pain areas across the Customer journey. * Prioritize & resolve the customer iss

Job Description : * Job Responsibilities : 1. Define and monitor customer experience score. 2. Interpret data, analyse results using statistical techniques and provide insights to various team for enhancing experience 3. Incorpor

Job Description : * Job Responsibilities : 1. Set up and manage function closely monitoring experience of customer 2. Define and measure customer experience score card. 3. Conduct market survey to measure and monitor the experience

Skills : FTTx Customer Experience Lead

Job Description Job Title -Data Analyst/Snr Analyst - Customer Experience Place of work - Mumbai Business Unit - Data & Analytics Function - CX Job Purpose : As a Customer Experience Analyst, the role holder will work on strategies, model development

Job Description Job Title - Analyst/Snr Analyst - Customer Experience Place of work - Mumbai Business Unit - Data & Analytics Function - CX Job Purpose : As a Customer Experience Analyst, the role holder will work on analytical solution for strategie

Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 6 years of experience in service management, sales, client management, operations or consulting. Preferred qualifications: * Experience working in a global

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely iden

Skills : Customer Experience , Interpersonal , Customer Satisfaction , Administration Skills , Call Center Management , technical issues , Methodology , Knowledge Management , customer needs , Continuous Improvement , Root Cause Analysis , communication , Computer Science , Verbal , Reliable , documenting , Technical Assistance , written communication skills , Strong Leadership , Infinitt Administrator , Description Software Consultant , Specialist System Developer , WMS Support Specialist , Location Analyst , Developer & Administrator , Impact , technical support , Salesforce.com

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely iden

Skills : communication , Customer Satisfaction , Knowledge Management , Root Cause Analysis , Customer Experience , Reliable , technical issues , written communication skills , customer needs , Interpersonal , Call Center Management , Methodology , Continuous Improvement , Technical Assistance , Verbal , documenting , Strong Leadership , Administration Skills , Computer Science , Infinitt Administrator , Description Software Consultant , Specialist System Developer , WMS Support Specialist , Location Analyst , Developer & Administrator , Impact , technical support , Salesforce.com

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Sales , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Eligibility-
HSC/Graduate candidates with excellent communication skills

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Sales , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Sales , Tech Support , Kpo

Associate Manager – Grievance handling

HDFC Life Insurance Company Limited

Mumbai , India

2-5 years

Not Specified

Roles and Responsibilities ABOUT THE DEPARTMENTThe department consists of various verticals that cater to different customer service aspects including customer interactions at the service touch points, customer communication & digital service platfor

Skills : Grievance Handling , Leadership , service recovery , Customer Experience

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Sales , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Sales , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Eligibility-
HSC/Graduate candidates with excellent communication skills

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills : Customer Service , Customer Care , Customer Support , Customer Service Executive , Customer Care Executive , International Voice Support , International experience , Voice Process , BPOInternational call center , Inbound , Outbound , Tech Support , Kpo