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Job Role * The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment * S/he will have to identify customer pain areas across the Customer journey. * Prioritize & resolve the customer iss

Job Role - .Drive various streams which help improve customer experience for our clients .Managing the existing Transaction NPS modules (customer feedback mechanism) help build fresh modules and managing customer complaints .Analyzing complaints to i

Data Visualization Associate - Customer Experience Analytics Contact: Swetlana Saha About Chase: Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $

Skills :

Job Role * The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment * S/he will have to identify customer pain areas across the Customer journey. * Prioritize & resolve the customer iss

Job Description : * Job Responsibilities : 1. Define and monitor customer experience score. 2. Interpret data, analyse results using statistical techniques and provide insights to various team for enhancing experience 3. Incorpor

Job Description : * Job Responsibilities : 1. Set up and manage function closely monitoring experience of customer 2. Define and measure customer experience score card. 3. Conduct market survey to measure and monitor the experience

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Senior Analyst, BI - Customer Experience

IDFC FIRST Bank
Mumbai India
2-5 years

Job Description Job Title -Data Analyst/Snr Analyst - Customer Experience Place of work - Mumbai Business Unit - Data & Analytics Function - CX Job Purpose : As a Customer Experience Analyst, the role holder will work on strategies, model development

Senior Analyst, BI - Customer Experience

IDFC FIRST Bank
Mumbai India
5-8 years

Job Description Job Title - Analyst/Snr Analyst - Customer Experience Place of work - Mumbai Business Unit - Data & Analytics Function - CX Job Purpose : As a Customer Experience Analyst, the role holder will work on analytical solution for strategie

Services Manager, gTech Customer Experience

Google Inc
Mumbai India
6-9 years

Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 6 years of experience in service management, sales, client management, operations or consulting. Preferred qualifications: * Experience working in a global

Sparta Associate Cust Supp Eng

Honeywell
Mumbai India
Not Specified

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely iden

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Sparta Associate Cust Supp Eng

Honeywell
Mumbai India
Not Specified

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely iden

Skills :

Customer Service Executive

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Tech Mahindra is Hiring for UK Retention Process

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Customer Service Executive

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Customer Service Executive

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Hiring FRESHERS for Customer Service Executive Role

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
0-5 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Eligibility-
HSC/Graduate candidates with excellent communication skills

Skills :

Tech Mahindra is Hiring for UK Retention Process

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Customer Service Executive

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Tech Mahindra is Hiring for UK Retention Process

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Roles and Responsibilities ABOUT THE DEPARTMENTThe department consists of various verticals that cater to different customer service aspects including customer interactions at the service touch points, customer communication & digital service platfor

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Customer Service Executive

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Tech Mahindra is Hiring for UK Retention Process

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Tech Mahindra is Hiring for UK Chat Process

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

Hiring FRESHERS for Customer Service Executive Role

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
0-5 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Eligibility-
HSC/Graduate candidates with excellent communication skills

Skills :

Customer Service Executive

Tech Mahindra Business Services Limited
Mumbai Mumbai City Navi Mumbai Thane
1-6 years

Tech Mahindra Business Services offers you an opportunity to join one of India's largest international telecom BPOs.

*Immediate Joiners Preferred

Skills :

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Customer experience Jobs in mumbai is one of the trending career choices for fresher & experienced candidate. There are 6186 latest customer experience Jobs in mumbai at MonsterIndia. Whether you are a fresher looking for your first customer experience Jobs or someone who has been in the industry for a long time, you have a variety of roles to choose from such as Software Engineer jobs Customer Service Executive (Voice) jobs Business Development Manager jobs Sales Exec jobs Team Leader jobs Customer Service Executive (Non-voice) jobs among others. As a customer experience professional, the specifics would depend on the job role and the position you apply for. Since customer experience is so popular, it is no surprise that customer experience jobs are offered across industries by the top companies. Some of these include Kotak Mahindra Bank Limited JP Morgan Chase & Co. Kotak Mahindra Bank Limited Reliance Jio Infocomm Limited