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Banker-Customer Experience

IDFC FIRST Bank
India Chennai
1-4 years

Job Description Form Role/Job Title - Banker - Customer Experience Business - Retail Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer

Job Role * The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment * S/he will have to identify customer pain areas across the Customer journey. * Prioritize & resolve the customer iss

Banker-Customer Experience

IDFC FIRST Bank
India Chennai
1-4 years

Job Description Form Role/Job Title - Banker - Customer Experience Business - Retail Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer

Job Role * Handling customer queries/ complaints primarily on emails, letters and calls for Retail Assets * Adhere to agent-level Service Level Agreement (SLAs) specific by the process * Ensure adherence to time schedules (Turn Around Time)

Job Role * Handling customer queries / complaints primarily on Social Media websites followed by email/Calls, for Retail Liabilities * Adhere to agent-level Service Level Agreement (SLAs) specific by the process * Ensure adherence to time sc

Data Visualization Associate - Customer Experience Analytics Contact: Swetlana Saha About Chase: Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $

Job Role . To respond to customer complaints/issues received on calls/emails and provide effective resolution . To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated . Seek advice and escal

Job Role: . To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction . To identify and convert the opportunities for cross selling (banking product) on customer's call . Responsible for qu

Job Role: . To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. . To identify and convert the opportunities for cross selling (banking product) on customer's call. . Responsibl

Job Role . To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction . To identify and convert the opportunities for cross selling (banking product) on customer's call . Responsible for qu

Skills :

Job Role: Ø To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction Ø To identify and convert the opportunities for cross selling (banking product) on customer's call Ø Responsible for qu

Job Role : * Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. * Sources new bank customers through Lead generation model and responsible for conversion from ext

Job Role . issues . To thoroughly understand product and process to handle complex queries for the customer (MF, Demat, Govt. schemes, KWTC, Net card & etc.) . To identify and convert the opportunities for cross selling (banking product) on customer'

Entity Controller

Honeywell
India Bengaluru / Bangalore
Not Specified

Design solutions to drive safe living and quality of life A Job posting does not exist for this global job code, please work with your HRG to develop oneA Job posting does not exist for this global job code, please work with your HRG to develop one

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Prgm Mgr, Prod Relationships, Walk the Store

Amazon
Bengaluru / Bangalore
3-6 years

DESCRIPTION

Job summary
Amazon takes the quality of its catalog very seriously. The RBS group at Amazon provides technologies to augment and improve the catalog for the Amazon selling community. Our solutions ensure Amazon's catalog is complete, com

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Exp Tech Supp Professional

Honeywell
India Bengaluru / Bangalore
Not Specified

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely iden

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Sr Tax Analyst

Honeywell
India Bengaluru / Bangalore
3-6 years

Design solutions to drive safe living and quality of life Key Responsibilities The Tax Specialist responsibilities include preparation of US Federal & State Corporate Tax return, Form 5471 - International Tax Returns & related backups, various suppo

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Sr IT Project Management Spec

Honeywell
India Bengaluru / Bangalore
2-5 years

Join a team recognized for leadership, innovation and diversity * Having 7-10 yrs. of experience in handling application development projects * Candidate should have development background from following technologies â€' Java/UI development, Or

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About the role
We are looking for an experienced product manager who is passionate about building.
consumer products. You will join a high-performance team that is building an all-new
product and community for experiential learning through robotics.


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Accounting Specialist

Honeywell
India Bengaluru / Bangalore
6-9 years

Design solutions to drive safe living and quality of life Responsibilities: qExcellent understanding of SAP payment processes and setup requirements qExposure to SAP BCM setup, vendor management & legacy SAP systems qHands on experience with AP payme

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Quality Assurance Manager-II, Alexa Developer Experience and Customer Trust

Amazon
Bengaluru / Bangalore India
3-5 years

DESCRIPTION Job summary Amazon Alexa Content Ingestion Tools and Operations team is looking for an experienced Quality Assurance Manager to lead the testing and verification of Content Ingestion Systems. You will work closely with other Alexa techno

Job Role . issues . To thoroughly understand product and process to handle complex queries for the customer (MF, Demat, Govt. schemes, KWTC, Net card & etc.) . To identify and convert the opportunities for cross selling (banking product) on customer'

Analytics Professional

Honeywell
India Bengaluru / Bangalore
Not Specified

Innovate to solve the world's most important challenges A Job posting does not exist for Key Responsibilities .Project Management .Own transformation projects .Project status reporting .Stakeholder management .Deploy PM methodologies .Project P&L .Pr

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Cust Exp Professional

Honeywell
India Bengaluru / Bangalore
Not Specified

Innovate to solve the world's most important challenges Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regard

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Sr Business Systems Analyst

Honeywell
India Bengaluru / Bangalore
Not Specified

Design solutions to drive safe living and quality of life Key Responsibilities: .Working with Program Management Office and Leadership Team to support program and team objectives .Report SBG metrics to leadership on weekly, monthly mos. .Lead, co-or

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