Hiring ZTE CS Core Change Management Engineer for Hyderabad location!!
Responsible for Change management and Configuration activities in ZTE Core Domain (MSS, GCS, MGW, HSS, EIR,)
· Provide Best Network Experience for both Voice and Data –
Good communication skills ( verbal / Written ) Having ITIL Foundation certificate Experience in managing large account Change & Problem Management Attitude to support Business / Non Business hours Team player , Coordination skills
Proficient in providing the first level of IT support through taking calls, answering emails and handling incidents or service requests using the incident management and request fulfilment processes as per set SLA's which list ensuring high level of
Technical support opening in MNC ITES/BPO for one of the leading Laptop/Desktop Brand.
Location: Chandigarh, DLF IT Park
Roles & Responsibilities: Providing inbound voice support to customers for Laptop/Desktop,Hardware,Printers,scanners issues etc
• Candidate should possess excellent oral and written communication skills• Candidate with good customer service skills would be preferred• Candidate should have 0-5 year of experience in Customer Support Voice Process.•
A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar. Demonstrable experience as an Application Support Engineer in a related field.
Designation: Process Executive
Experience : Fresher/Experience
E-Commerce Blended ProcessShift : Rotational Shift/ Flexible to work in Night shifts
Education : Under Graduate/ Graduate/ Post Graduate
* Good Communication skills
* Take calls Ove
The person should be responsible for co-ordination between DevOps Core team, Support team and Product Development team. He / She should track DevOps task, do follow-up and provide basic support on technical front.
You will be responsible for managing the support of software Applications that has been implemented at the client location. Management of cross-functional teams at client sites, coordinates events and tasks between customers and internal department.