Quality Analyst/ Senior Quality Analyst Loc: Pune Process: Banking/ Chat Req 2+yrs exp as a Quality Analyst in a BPO Must have worked into BFSI /chat domain Well-versed with Quality matrices Only Graduates CTC:5.2L 24*7SHIFTS 8766285530/ 8467054123
•Call monitoring, call audits or Transactional/back audits. •Feedback & Coaching – Feedback should be one on one feedback •worked on CSAT/Voice of customer analysis •Knowledge of 7 tools of QC •Different types of reports & analysis •Lean/Six Sigma
We have urgent opening for Executive – UK Payroll in TopSource. Any Graduate who is having 3 months of work experience in any field and having desire to make a career in UK Payroll is eligible to apply.
TOP BPO - Gurgaon/ Pune Quality Analyst- International Chat/ Voice Process Qual- GRADUATE CTC: 6L Shifts-24/7 Skills- Req 1 yr exp into Quality into International Process(CHAT/ Voice) Must have worked on Callibration, Auditing, Feedback 8766285530