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bpo Jobs

Technical Support Engineer

Jobs Expert Private Limited
Gurgaon / Gurugram Pune
1-3 years
Not Specified

Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.

Skills :

INTERNATIONAL VOICE PROCESSS, TECH SUPPORT

Magna Infotech Limited
Bengaluru / Bangalore
2-3 years
10000 - 400000 INR

JD:- Need excellent communication skills for Technical Support without MTI. Please focus on only excellent communication. Look for BPO background candidates who has worked for International clients & Technically worked for Windows OS, basic networkin

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Handling Inbound Calls. Solve Customer Qurries On call. Domestic BPO. Language Required- English Fluent in English with US Accent.

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We have been retained by our client, a well-established, professionally managed bank to identify a Regional Call Center Manager – Collections to be based at Mumbai (Thane).

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Call Azra 9036416000 Immidiate joining in INTL callcenter Walk with Resume Walkout wth OFFER LETTER

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Technical Support Engineer

Jobs Expert Private Limited
Bengaluru / Bangalore
1-3 years
Not Specified

Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.

Skills :

Call HR ADHA @ 7975449212 Hiring For TSR AN CSR In Bangalore Salry Upto 4.5 CTC + Incentives + Cab

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CALL HR AZRA 9036416000 HIRING FOR INTERNATIONAL CALL CENTER WITH SAL UPTO 35K TAKE HOME

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BPO,Call Center,Voice Process,International Call Center,KPO,Knowledge Process Outsourcing,Telesales,Domestic BPO,Inbound,Fresher,

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International Call Center

Job Shop
Bengaluru / Bangalore
0-5 years
250000 - 550000 INR

Call Azra 9036416000 Immidiate joining in INTL callcenter Walk with Resume Walkout wth OFFER LETTER

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CALL HR AZRA 9036416000 HIRING FOR AIRTICKETING PROCESS WITH SALARY CTC 26K + INCENTIVES

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BPOs

White Horse Manpower Consultancy Private Limited
Bengaluru / Bangalore Chennai
1-6 years
Not Specified

BPOs

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CALL FOUZIA @ 6362039269 HIRING FOR AEGIS INTERNATIONAL CALL CENTER ONLY 2 ROUNDS OF INTERVIEW

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JOIN TOP MNC'S IN VOICE | NON VOICE PROCESS | CHAT PROCESSRESULT AWAITING CANDIDATES CAN APPLYJOB PROFILE:- HAVE TO SOLVE CUSTOMER QUERIES OVER THE CALL | CHAT OR EMAILEXCELLENT OPPORTUNITY TO START WORKING IN MNC'S

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Hiring For Domestic BPO Colling Call Center Non Voice Process Day Shifts

Company Name Confidential
Mumbai Mumbai City Navi Mumbai Thane
0-1 years
Not Specified

Mumbai/Navi Mumbai/Thane      Fresher Can Apply   Call Now :- HR AROHI 9930553084    Limited Vacancy....Fast Apply...Hurry Up Guyzzzz   Age :-18 to 35   Salary :- 12k to 15k   PH and Attractive Incentive   meet HR AROHI mam

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CALL HR AZRA 9036416000 HIRING FOR AIRTICKETING PROCESS WITH SALARY CTC 26K + INCENTIVES

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WE ARE HIRING FOR FRESHER GRADUATE @AIROLI LOCATION

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WE ARE HIRING FOR FRESHER GRADUATE @AIROLI LOCATION

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CALL ADHA @ 7975449212 HIRING FOR AEGIS INTERNATIONAL CALL CENTER ONLY 2 ROUNDS OF INTERVIEW

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BPO VOICE & NON VOICE

Tricolour Manpower Solution LLP
Hyderabad / Secunderabad
1-3 years
110000 - 200000 INR

BPO VOICE & NON VOICE

Skills :

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Chinese Language BPO HR

White Horse Manpower Private Limited
Bengaluru / Bangalore
1-4 years
Not Specified

To Work in the back end in HR or Finance or Facilities team

Skills :

Call center, Tele Caller,Data Entry, International call center and Back Office jobs in bhubaneswar. Urgently required fresher and experience candidates for the above posts. Criteria - 10th Above, Technical and Non - Technical.

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HIRING FOR TOP INTERNATIONAL BPO

Skills :

HIRING FOR TOP INTERNATIONAL MNC'S IN VOICE|CHAT|TECHNICAL|COLLECTIONS TRAVEL PROCESS CUSTOMER SERVICE EXECUTIVE CSE CSR VOICE PROCESS UK SHIFTS US SHIFTS DAY SHIFTS

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US Recruiter

Panzer Technologies Private Limited
Hyderabad / Secunderabad
0-1 years
Not Specified

Hi! Opening for Sourcer position, US Staffing Department.

Skills :

HIRING FOR INTERNATIONAL CALL CENTER/INTERNATIONAL VOICE JOB LOCATION: GURGAON SALARY:15K TO 35K INCENTIVES: UPTO 25K CAB: BOTH WAY SHIFT TIMING: DAY/UK/US CALL HR JOY-8826673317

Skills :

(Non-Voice process) Listen to Radio, watch TV and read newspapers for a living.

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BPO Job Vacancies

Business process outsourcing or BPO is a booming industry in the job market of India. If you happen to be looking for some work experience early on, BPO jobs allow you to enter the professional domain even with a high school degree. That is why, it is a commonly opted profession among youngsters who need financial support in order to pursue higher studies later.


If you do happen to be looking for BPO jobs as a fresher, you may not be directly involved in the actual business processes of the company. There are number of different roles that newcomers an access – customer support being one. Since BPO jobs often serve customers from other countries, work happens across various time zones and shifts. This is also another reason why youngsters have better chances with the flexible work time requirements of BPO jobs.


What is a BPO Job?

So, before we get on to the specifics of BPO jobs, let’s first understand what BPO really means. 

Business process outsourcing is primarily a business practice where a company hires an external company to perform functions for its own business to thrive. These functions could be for back office operations (such as accounting, IT services, human resources, quality assurance and payment processing) or front office operations (such as customer relation services, marketing and sales). 


Since BPO jobs are carried out across locations within and outside borders, they are categorised according to their location into the following types:


Offshore outsourcing: When a company hires an overseas company to outsource its business functions.


Onshore outsourcing: When a company hires a domestic company to outsource its business functions. 


Nearshore outsourcing: When a company hires an external company from its neighbouring countries for its business.  


While these were BPO jobs based on location, there is another categorisation of BPO jobs based on the services they provide. These are: 


Knowledge process outsourcing (KPO): This type of outsourcing service is provided along with knowledge expertise around the subject.


Legal process outsourcing (LPO): This type of outsourcing service is actually a type of KPO that provides expertise in legal services. These services can range from drafting legal documents to offering legal advice.


Research process outsourcing (RPO): Also, a type of KPO, that involves research and analysis services.


What are some of the top industries that seek BPO services? 

Since BPO jobs are crucial gap-fillers in facilitating core functions within companies, various industries outsource services through them. Some of these are organisations involved in information technology, healthcare, biotech companies, pharmaceuticals, energy, business services, retail and e-commerce, telecom, automotive, utility companies, banking and investment firms, supply chain, capacity solutions, asset management, and marketing agencies, among many others.


Across these sectors, BPO jobs are offered in quite a few areas. These areas could range from customer interaction and service, to IT operations and human resource services and so on. 


BPO is not only about Call Center Jobs

Contrary to popular belief, BPOs are not just about call center jobs

It is a widely present misconception that BPO jobs only comprise working as call centre agents, especially since you can get in right after school or college. But that is not the case.


BPO jobs consist of a range of services that optimise the performance of their clients. These could be related to data entry, processing, department outsourcing, technical support and customer support. Due to high demand for outsourced services by countries such as United States and United Kingdom, India and other developing countries have immense scope for BPO jobs. 

If you plan to start early on in your profession or need a part-time job to sustain your initial years financially, BPO jobs are perfect. You may start as a customer support agent if you do not have any experience in the technical field. And if you do have some kind of technical exposure, you may work as a technical support executive or a process executive. Since the starting salaries in BPO jobs are decent, it is a good option to fund your livelihood. Additionally, most BPO companies provide free transport and discounted food facilities, further making BPO as an attractive career for beginners. Over time, you could benefit from the various workshop and training sessions that they offer and move up to higher, more qualified positions within the company. Many professionals pursue higher studies while working BPO jobs to ultimately join the roles they seek.


On the other hand, if you have enough experience in information technology or other sectors, you have number of BPO jobs to explore as well. From operations management, content management, research and analytics, legal services to training and consultancy, you have a diverse range of choices in BPO jobs. Moving up the ladder is comparatively faster in a BPO as compared to other sectors. Therefore, performance matters a lot especially when it comes to appraisals and promotions.


Some BPO jobs are even available in flexible options today due to the digital nature of work. It not only benefits the employee but also saves the employee on employee expenditure. Additionally, countries like India have a lower labour cost as compared to others, making the demand higher in this sector here. High demand and options with less qualifications means more available candidates. This makes BPO jobs a highly-popular choice among the wide spectrum of job seekers, across various tiers of cities.


How do you land BPO jobs? 

By now you know that getting into BPO jobs is not that difficult if you are only starting in your career. However, you still need to understand the basic rules of applying for jobs. And, if you are looking for higher positions, even more so.


Start by working on your resume. Even if you do not have any prior experience or qualifications, you could still create a decent resume. You could always refer to your coursework and projects from school or college that reflect your skills as a fast learner, your ability to manage projects or lead a team. Having good communication skills are also a great asset to showcase on your resume, since it is valued in almost every job profile. You could look up online for which keywords to use for which position so as to maximise your chances of getting selected for the interview round.


Whether you are trying for entry-level BPO jobs or qualified ones, the interview round needs equal preparation. Work on your body language – right from how you greet the interviewer, how you shake hands to how you bid farewell and exit the room. If you happen to be an introverted personality, practicing your interview a few times ahead is a good idea. Make sure you reach on time, are well-groomed and in the right attire.


These details, though seemingly minute, reflect on your personal conduct and could make or break your first impression. Make the most of your resources to optimise your job hunt and find yourself the right BPO job.