We are looking to hire an experienced Sr. Back office Executive to join our company. Who can can excellently Handle the department & maintain all the data for our jewelry products in factory & updating all inventories in software.
• To manage transaction quality profile for a customer service / sales process for our domestic client • To conduct audits as per defined guideline and sampling for transaction monitoring • To ensure 100% closure of feedbacks • To create and publish regular audit reports with management and clients (daily, weekly, monthly) • To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) • Should have excellent communication skills (written and spoken) • Preferred to have six sigma knowledge and understanding of basic QC tools • Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis
We are looking for Data entry Operator who can excellently maintain all the data for our company You will be handed with all our company data and your job will be to maintain the records You will be maintaining data records and doing data collection.
HSC Passed Good communication skills Basic computer knowledge Day and Night Shifts Shifts: US, UK, Indian, Australian Process: Sales, Customer Service, Technical Reach out to me on 8928508999 HR MUSKAAN