Grade 130: Engineer 2, Cognitive Robotics
Years of Experience: Total 4-6 Years [3+ years Automation Anywhere Exp. (must)]
Qualification: BS(CS/IT)/BCA/BE(CS/IT)/B. Tech (CS/IT)/MS(CS/IT)/MCA
*CS= Computer Science. IT= Information Tec
Helpdesk management: Manage the helpdesk tickets, drive the support team to work on the tickets by respecting the defined priority and SLA, justify the impact scope and severity of the issue, escalate the issue if necessary.
Software Developer with 3-4 years of exp. in BFSI/Payment Domain. Development exp. in ISO8583, VISA, Mastercard//Rupay/IPG/EFT Switch/Recon/Digital Payments. API Integration with CBS, Third party applications using REST/JASON/XML.