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Production Engineering Lead-CX & Channels

IDFC FIRST Bank
India Thane
Not Specified

Role/Job Title:Prodution Engineering Lead - CX and Channels Business:Information Technology Function/ Department:Information Technology Place of work:Mumbai Job Purpose:The role holder will be responsible for the operations of secure and highly avail

Job Role . Responsible for managing a team of 15-18 officers handling inbound calls in Retail Liabilities . Manage Team to deliver on Quality, Call productivity, Sales, and Shrinkage as per the defined benchmarks . Manage Floor to monitor discipline

Job Role . To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction . To identify and convert the opportunities for cross selling (banking product) on customer's call . Responsible f

Job Role * Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment * Ensuring strict adherence to service and quality benchmarks, and world class service experience fo

Job Role: . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios . Ensure availability of trained

Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . Thi

* Job Role: DC Monitoring, Patching & Project managemen * Job Requirements: * 5 Years as working onInfrastructure monitoring, patching& automation products preferably BMC products (TSOM, TSA, Discovery). * End to end life cycle of managed

Job Role : * Monitoring and maintaining collection for the city. * Managing repossession. * Co-ordination with collection agency, repossession agent, sale of asset, * Legal formalities. * Team Management. Drive the team of Collection M

Job Responsibility * Development and support for Mobile Application for Learning, Employee Engagement, Digital Portal based on SharePoint, & Chatbot Application. * Developing new features and user interfaces from wireframe models * Ensuring

Associate Manager-Accounts Payable

IDFC FIRST Bank
India Thane
5-8 years

Job Title - Associate Manager Place of Work - Thane Business Unit - Accounts Payable Function - Finance Job Purpose: The role bearer has the responsibility to perform various financial and accounting tasks, such as handling payments, and preparing da

Job Requirements : . Excellent written and oral communication skills * Preferably MBA/ CA * Experience: 2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to

Job Role: . Looking after credit underwriting of SENP / SEP cases - by having deep understanding of applicants financials and business background post visiting customer. . Delinquency monitoring for underwritten cases during the infant stage so as to

Job Role : * Continuously maintain a strong product proposition that attains competitive advantage * Responsible for achievement of key parameters of product performance i.e. product * Enhancement with new features/services * Responsible

Job Role : * To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction * To identify and convert the opportunities for cross selling (banking product) on customer's call * Responsible for q

Job Requirements : . Excellent written and oral communication skills * Preferably MBA/ CA * Experience: 2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to

Job Description for Team Member-Central Legal & Tax Unit: .Responsible for the complete work flow and operational activities relating to legal and tax notices received from the branches . Ensuring fulfilment of requirements as specified in the notice

Job Role: o Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. o Calling Credit cards customers for various service and sales related campaigns. o Targets on conversions and cross sellin

Job Requirements : . Excellent written and oral communication skills * Preferably MBA/ CA * Experience: 2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to

Job Role vTo foresee and source LAP Business for the assigned area. vKey Result Area (What needs to be achieved) .Plan, organize and achieve overall target Job Responsibilities vDuties and Functions (What needs to be done) .Plan & coordinate activi

Job Role: . Handling customer queries / complaints primarily on emails. . Adhere to agent-level Service Level Agreement (SLAs) specific by the process. . Ensure adherence to time schedules (Turn Around Time). . Complete the logs specified by the proc

Job Role : * Continuously maintain a strong product proposition that attains competitive advantage * Responsible for achievement of key parameters of product performance i.e. product * Enhancement with new features/services * Responsible

Legal Manager-Collection

IDFC FIRST Bank
India Thane
Not Specified

Job Description Job Title -Legal Manager - Collections Place of work - Thane, Mumbai Business Unit - LPO - Legal _ Collections Function - Collections Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activi

Skills :

Job Responsibility * Development and support for Mobile Application for Learning, Employee Engagement, Digital Portal based on SharePoint, & Chatbot Application. * Developing new features and user interfaces from wireframe models * Ensuring

Job Role: . To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction . To identify and convert the opportunities for cross selling (banking product) on customer's

Job Role: .Data / Analytical support to Business Analyst for all the business objectives .Extract the database and prepare the rolled-up database using analytical software .Quality checks on the extracted database .Creation of variables and hypothesi

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Apply to 649 Bank Job Vacancies in Thane

Bank Jobs in thane is one of the trending career choices for fresher & experienced candidate. There are 649 latest bank Jobs in thane at MonsterIndia. Whether you are a fresher looking for your first bank Jobs or someone who has been in the industry for a long time, you have a variety of roles to choose from such as Customer Service Executive (Voice) jobs Software Engineer jobs Accountant jobs Customer Service Executive (Non-voice) jobs Other Roles jobs Fresher jobs among others. As a bank professional, the specifics would depend on the job role and the position you apply for. Since bank is so popular, it is no surprise that bank jobs are offered across industries by the top companies. Some of these include IDFC FIRST Bank Kotak Mahindra Bank Limited