Support and development experience of different products and AWS Respond to escalated customer service issues using email, phone and web conference technology Work with Global support team covering 24*7*365 cloud support
Over 5 years of experience as Production Support Engineer
- Excellent troubleshooting and problem solving skills
- Good communication skills
Core java, Advance Java-Spring/Spring Batch/ Spring Boot, MicroServices with Spring, Web Services (SOAP an
Build and maintain the operational readiness of the application in a mission critical computing environment. This position is responsible for managing assigned software products and resolve associated support issues, queries & PS.
Role Application support developer Company Management consulting company Location Goregaon west Mumbai Exp 3+yrs Skills Support and liasing with teams Skills HTML, CSS, JS, ANGULAR 2.0, JQUERY, DOT.JS, Objective oriented design GIT SAL 6L
The Application Development Manager will be a part of Global Information Technology Team and will primarily have responsibilities over the creation and maintenance of company-owned applications, and management of a software development team.
Experience to handle BAU activities like file transfers, troubleshooting etc. Experience in application/production support (L2/L3). Proficient in SQL and basic knowledge of Oracle DB Experience in ticketing tools like ServiceNow, Jira or BMC remedy
International Call Center / BPO /Banking / E commerce / Healthcare/Customer Support / Technical Support / Application Support / Desktop Support / Hardware and Networking / Voice Process / Non Voice Process / Email Support / Chat Support / Live Chat
Hiring Experienced Technical Support Executive in a Leading MNC
About the client:
Our client is an American business services company specializing in customer engagement and business performance.
Designation: Technical Support Executive