Support and development experience of different products and AWS Respond to escalated customer service issues using email, phone and web conference technology Work with Global support team covering 24*7*365 cloud support
Total 15+ years of total experience including production support experience of 5+ years in lead capacity to manage both IT and Business stakeholders in banking domain leading dev and support for critical business portfolios.
12+yrs of exp in providing program management and Engagement Management Prior experience in leading digital transformation initiatives is a plus Experience in delivering large and complex multi-years global programs in Banking or capital market.
customer service Agents should know both English and Hindi Must be flexible, organized, and function well under pressure part-time and full-time both available timings: 9 hours contact HR Shashi @ 9164371238
• Billing operation support experience for at least 2-3 years with any leading telecom operator • Application experience with Ericsson BSCS and WeDo RAID will be added advantages • Incident resolution, follow up and co-ordination with L2 and L3 teams
Posted: 15 days ago
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