Ticket Agents work on airport counters or other designated sales points that airlines might have. In general terms, Ticket Agents greet and help customers and passengers with their flight reservations.
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Even though the airlines are in business to transport people from one place to another, they could not function without the help of many people on the ground, including those who take reservations and sell tickets, as well as those who help keep the
Handling over all staffing needs and operations . Collaborate with payroll to ensure correct employee compensation Ensure compliance with internal and external policies and regulations Prepare and submit reports on staffing operations .