ZR_149_JOB Urgent Hiring For Desktop Support

ZR_149_JOB Urgent Hiring For Desktop Support

2COMS Consulting Private Limited
2 - 3 Years
375000 - 450000 INR

Job Description

Roles and Responsibilities
Designation: IT Helpdesk (Desktop Support)
Experience: 1 to 3 yrs
Duties and Responsibilities:

  • Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
  • Interact with numerous computer platforms in a multi-layered client server environment.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems..
  • Works with procurement staff to purchase hardware and software.
  • Assesses functional needs to determine specifications for purchases.
  • Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
  • Troubleshoot Network connectivity (LAN) issues
  • Installation of desktop and hardware like CD-ROM, soundcards, etc
  • Co-ordinate with vendors for support
  • Configuration of devices attached to laptops ( PDA)
  • Application support, Desk side for business applications
  • Should provide Remote support on Phone or through tool

Desired Candidate Profile
Good Communication
Minimum of 2 yrs of experience as a Desktop Support.
Perks and Benefits

2COMS Consulting Pvt Ltd, a Human Supply Chain Management company with 25 + years of experience and connecting more than 4000 professionals with over 100+ clients every day

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